Welcome to Humera Anwar Partners. By accessing or using our website (www.humeraanwarpartners.uk) or any of our letting and property management services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services. If you do not agree with any part of these terms, you should not use our website or services.
1. Company Information
Humera Anwar Partners is a professional letting and property management agency located at 23–27 King Street, Luton, England LU1 2DW. The term “we”, “us”, or “our” refers to Humera Anwar Partners, while “you” or “your” refers to the user, client, landlord, or tenant using our website or services.
2. Scope of Services
We provide letting agency services including tenant sourcing, tenant checks, and rent management. All services are offered in accordance with UK housing and letting regulations. Any advice or information provided by Humera Anwar Partners is general guidance only and should not be considered legal or financial advice. Clients are encouraged to seek independent professional advice for legal or tax matters relating to property letting.
3. Website Use
You agree to use our website lawfully and responsibly. You must not attempt to damage, disable, hack, or misuse the site or interfere with its security features. All website content, including text, graphics, images, and logos, is owned or licensed by Humera Anwar Partners and protected by copyright and intellectual-property laws. No part of the website may be reproduced or distributed without our written consent.
4. Client Responsibilities
Landlords and tenants engaging our services must provide accurate and complete information. Failure to disclose relevant details—such as property condition, previous tenancy issues, or financial information—may result in termination of services without refund. You are responsible for ensuring that any property offered for rent complies with UK safety and legal requirements, including gas and electrical certificates and EPC ratings.
5. Fees and Payment
All service fees are clearly stated in your agreement or quotation. Fees may include tenant sourcing charges, tenant-check fees, or ongoing rent-management commissions. Payments must be made according to the terms outlined in your invoice or contract. Late or missed payments may result in suspension or termination of services and may incur additional administrative costs. All prices are shown in GBP (£) unless otherwise stated.
6. Cancellations and Refunds
Either party may cancel the service agreement by providing written notice, in line with the cancellation terms set out in your signed agreement. Refunds are only available where required by UK consumer law or at our discretion if a service has not commenced. Once tenant marketing or referencing has started, related fees are non-refundable.
7. Tenant and Landlord Relationships
Humera Anwar Partners acts as an intermediary between landlords and tenants. We do not accept responsibility for disputes, damages, or breaches that occur directly between the parties after tenancy commencement, except where caused by our proven negligence. Our responsibility is limited to the services explicitly agreed upon in the service contract.
8. Data Protection and Privacy
All personal information collected is processed in accordance with the UK General Data Protection Regulation (GDPR). We collect only the data necessary to deliver our services, such as tenant details, landlord contact information, and payment data. Please refer to our separate Privacy Policy for full details on how your information is used, stored, and protected.
9. Limitation of Liability
While we take every reasonable measure to ensure accuracy and reliability, Humera Anwar Partners shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services. Our total liability, whether in contract, negligence, or otherwise, shall not exceed the total amount paid by the client for the specific service in question.
10. Third-Party Links
Our website may contain links to third-party websites for convenience or additional information. We do not control or endorse the content of these external sites and are not responsible for their practices or policies.
11. Termination of Services
We reserve the right to suspend or terminate any client agreement or website access without prior notice if we believe the user has violated these Terms and Conditions, provided false information, or engaged in unlawful behaviour.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Updates to These Terms
Humera Anwar Partners may revise these Terms and Conditions from time to time. Updates will be posted on this page with an amended “Last Updated” date. Your continued use of our website or services after any modifications signifies your acceptance of the revised terms.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@humeraanwarpartners.uk
Phone: 079 8230 6254
Address: 23–27 King Street, Luton, England LU1 2DW
Last Updated: October 2025